We appreciate you and your business and aim to provide excellent, personal customer service. Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons the merchandise cannot be restocked or resold so we do not accept returns.
If for some reason you had an issue with a product, please contact us and we will try our best to make it right.
At Reverie Farms & Soaps we believe in the nutritional benefits associated with the essential oils, herbs and natural ingredients in our natural skin care products. We believe that natural products are healthier and gentler on the skin.
However please note that we do not make any medical claims. If you have a medical condition, please consult your Physician. Each product on our website includes a complete list of ingredients. Please read the ingredients listed and do not use any products that you are allergic to. Reverie Farms & Soaps is not responsible for any individual reaction to any particular ingredient. If at any time irritation occurs, discontinue use of the product.
We do not recommend the use of these products as substitute for medical care.
For our “Win 3 Months of Free Soap!” giveway, you must follow us on Instagram and sign up for our email newsletter (and stay following us and signed up). The lucky winner is chosen at random and receives 2 bar soaps a month (6 bar soaps in total for the 3 months of free soap)!
USPS, FedEx and UPS’ shipping prices are often changing (typically going up). We always use the most cost effective shipping method for you and your order. If the shipping calculator at checkout charges you more for shipping than what it costs for us to ship to you, we will throw in a free bar soap to ensure you get the value for what you paid.
We can personally quote your order and the shipping for you, just email us at firstname.lastname@example.org.
Redemption of Coupon Code, Free Gift, and Free Shipping
At times we offer coupon codes, free gifts or free shipping to our customers. Here are the terms and conditions around using those when they are available:
- Only 1 coupon code may be used per order.
- If your order qualifies for a free gift, you will need to choose between choosing a free gift in your cart or applying a coupon code, should you have one.